Release Well-Being Center considers a number of factors when determining whether or not to close due to inclement weather. If we feel driving is hazardous we will close. Please use your own judgment when coming to Release during inclement weather. The safety of our guests and staff is our first priority!
Please check our website, releasewellbeingcenter.com, or contact Release concierge at 508-986-2330 for up-to-date information on closings. We will update our website about closures as least 2 hours prior to the programs affected.
Cancellations will generally be determined as follows:
If there is a travel ban or declared State of Emergency OR school is canceled or delayed in Westborough due to poor driving conditions, Release will close.
All facility operations and programs, including Nourish Cafe, spa treatments, classes and private trainings with a starting time prior to 10:30 am will generally NOT RUN. If the schools in Westborough are canceled due to a weather event from the previous day, such as a large snow storm resulting in sidewalk/parking lot clearing problems for the district, we may not cancel morning programs. Programs may also run despite an early dismissal.
During storms, we will be treating parking lots on an ongoing basis. Caution should be used and if a lot appears unplowed or untreated, please proceed to a cleared area. As always, during snow storms it is impossible to have all areas completely treated as snow is coming down, so please use caution when walking in parking lots and walkways.
If we decide to close, members and guests will not be charged for missed programs. If programs are running, our normal “no-show” cancellation policy is in effect. We will do our best to reschedule spa treatments, private trainings and other programs in a timely manner.